Other Covered Entities
- Information and Communications Technology
Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Hyland is the creator of certain software products, and in connection with these software products, Hyland provides product demonstrations, product development, product enhancements, cloud services, solution engineering services, professional technical services, data migration services, and product technical support services (collectively “Services”) for the benefit of its customers and prospective customers in the EEA, Switzerland, and the United Kingdom through employees who may be located in the U.S. These U.S.-based employees may process Personal Data to provide Services to customers and prospective customers located in the EEA, Switzerland, or the United Kingdom.
The attached policy amends Hyland's existing policy which can be found at - https://www.hyland.com/en/legal/privacy-shield-policy. The revised policy was amended primarily to add Hyland, LLC to our certification, and address Brexit. This revised policy is also posted to https://www.hyland.com/en/legal/privacy-shield-policy.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Hyland Software, Inc. at:
Global Privacy Officer & Senior Counsel
Westlake, Ohio 44145
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Hyland Software, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Hyland Software, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission