Other Covered Entities

Hyland, LLC


  • Information and Communications Technology
  • Software


Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/1/2017
Next Certification Due Date: 8/18/2023
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/7/2016
Next Certification Due Date: 8/18/2023
Data Collected: NON-HR

Purpose of Data Collection

Hyland is the creator of certain software products, and in connection with these software products, Hyland provides product demonstrations, product development, product enhancements, cloud services, solution engineering services, professional technical services, data migration services, and product technical support services (collectively “Services”) for the benefit of its customers and prospective customers in the EEA, Switzerland, and the United Kingdom through employees who may be located in the U.S. These U.S.-based employees may process Personal Data to provide Services to customers and prospective customers located in the EEA, Switzerland, or the United Kingdom.

Privacy Policy

Non-HR Data


The attached policy amends Hyland's existing policy which can be found at - https://www.hyland.com/en/legal/privacy-shield-policy. The revised policy was amended primarily to add Hyland, LLC to our certification, and address Brexit. This revised policy is also posted to https://www.hyland.com/en/legal/privacy-shield-policy.

Effective Date: 9/9/2019

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Hyland Software, Inc. at:

Jennifer Miller
Global Privacy Officer
Hyland Software, Inc.
28500 Clemens Rd. Westlake, Ohio 44145
28500 Clemens Rd
Westlake, Ohio 44145

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Hyland Software, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Hyland Software, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission