Industries

  • Information and Communications Technology
  • Software

Participation

UK Extension to the EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 8/11/2023
Next Certification Due Date: 8/1/2024
Data Collected: NON-HR

Swiss-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 5/1/2017
Next Certification Due Date: 8/1/2024
Data Collected: NON-HR

EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 10/7/2016
Next Certification Due Date: 8/1/2024
Data Collected: NON-HR

Purpose of Data Collection

Hyland is the creator of certain software products, and in connection with these software products, Hyland provides product demonstrations, product development, product enhancements, cloud services, solution engineering services, professional technical services, data migration services, and product technical support services (collectively “Services”) for the benefit of its customers and prospective customers in the EEA, Switzerland, and the United Kingdom through employees who may be located in the U.S. These U.S.-based employees may process Personal Data to provide Services to customers and prospective customers located in the EEA, Switzerland, or the United Kingdom.

Privacy Policy

Non-HR Data

Description:

The Data Privacy Framework Policy sets forth the privacy principles that Hyland follows when processing Personal Data received from customers or prospective customers located in the European Union in reliance on the EU-U.S. DPF, from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF and from Switzerland in reliance on the Swiss-U.S. DPF.

Effective Date: 8/1/2023

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Hyland Software, Inc. at:

Jennifer Miller
Global Privacy Officer
Hyland Software, Inc.
28500 Clemens Rd. Westlake, Ohio 44145
28500 Clemens Rd
Westlake, Ohio 44145-1145

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Hyland Software, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Hyland Software, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission