- Information and Communications Technology
Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
As a data controller, we collect personal data from individual contacts of corporate customers, suppliers and other business partners (?EEA Business Contacts?). From our EEA Business Contacts, we collect the following types of personal data: name, job title, company affiliation and contact information. We also store and process personal data on behalf of our corporate customers. Our corporate customers use our software-as-a-service products to process personal data at their discretion, including data pertaining to their own subscribers, such as name, contact information, account information a payment information. We share personal data of EEA residents with our subsidiaries, affiliates and contractors, who process personal data on behalf of Zuora. We also provide information to our channel partners, such as distributors and resellers, to fulfill product and information requests, and to provide customers and prospective customers with information about Zuora and its products and services. We also share EEA Data with other third parties for the purposes for which we receive the EEA Data (e.g., performance of contractual obligations and rights), and we may also disclose EEA Data where we are legally required to disclose (e.g., under statutes, contracts or otherwise) or where the disclosure is permitted by law or the Privacy Shield Principles and we have a legitimate business interest in such disclosure.
In this Privacy Statement (“Statement”), we, Zuora, Inc. (“Zuora”), describe our data collection and usage practices with respect to personal data we collect through http://www.zuora.com and other publicly-available web pages that directly link to this Statement (collectively the “Site”). This Statement describes how Zuora collects, uses, and stores the personal information and other information you provide on the Site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Zuora participates in and has certified its compliance with the EU-U.S. and Swiss-US Privacy Shield Framework (https://www.privacyshield.gov) as further explained in our Privacy Shield Notice (https://www.zuora.com/privacy-shield-notice/).
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Zuora, Inc. at:
SVP, General Counsel and Secretary
San Mateo, California 94403
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Zuora, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Zuora, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission