Other Covered Entities

OneTrust, LLC


  • Information and Communications Technology
  • Software


Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 6/13/2017
Next Certification Due Date: 8/3/2023
Data Collected: HR, NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 9/14/2016
Next Certification Due Date: 8/3/2023
Data Collected: HR, NON-HR

Purpose of Data Collection

OneTrust collects visitor and customer data that individuals provide to us such as the names, email addresses, and phone numbers that are input into the system. OneTrust also processes any other data that individuals voluntarily enter into the system while using our Services, such as information they choose to enter and store on our system when using the data mapping, privacy impact, or data incident services. OneTrust employs other companies and people to perform tasks on our behalf including a payment processing company, a website analytics company, a product feedback or help desk software provider, a CRM service provider, and an email service provider. OneTrust may process employee data of EU residents for the purpose of administering and carrying out employment or personnel relationships.

Privacy Policy

HR Data

HR Privacy Policy for EU‐Based Workforce

HR Privacy Policy for EU‐Based and Swiss-based workforce. Please see pages 13 and onwards.

Effective Date: 10/22/2021

Non-HR Data


Full privacy notice available on our public website.

Effective Date: 7/20/2022

Privacy policy available on public website.

Effective Date: 5/12/2021

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact OneTrust, LLC at:

Andrew Clearwater
Chief Trust Officer
OneTrust, LLC
1200 Abernathy Road
Atlanta, Georgia 30328

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from OneTrust, LLC to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against OneTrust, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission