• Information and Communications Technology
  • Cloud Computing
  • SaaS Providers
  • Information and Communications Technology
  • Cloud Computing
  • SaaS Providers


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/21/2019
Next Certification Due Date: 3/20/2020
Data Collected: NON-HR

Purpose of Data Collection

Brivo OnAir provides the capability for Subscribers to store basic personal information such as an individual's name, email address and photograph. This information is used to correlate security events to the correct individual, as well as to enable notifications and Brivo Mobile Pass functionality. Though the system has the capability to store a number of personal data elements, these items are not essential for operation of the system.

Privacy Policy

Non-HR Data


This Privacy and Security Policy (the “Privacy Policy”) describes Brivo’s privacy practices in relation to general business practices and the use of the Company’s websites (collectively, the “Site”).

Effective Date: 3/4/2019

This Brivo Services Privacy Statement (the “Privacy Statement”) describes Brivo’s privacy practices in relation to the data Brivo receives through the use of hardware, services and applications provided by Brivo (collectively, the “Brivo System”).

Effective Date: 3/4/2019

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Brivo Systems LLC at:

Amy Heyen
Cyber Security Analyst
Brivo Systems LLC
7700 Old Georgetown Rd, Suite 300
Bethesda, Maryland 20814

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Brivo Systems LLC to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Brivo Systems LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission