Other Covered Entities

Acano LLC
AppDynamics LLC
BroadSoft Inc.
Cisco OpenDNS LLC
Cisco Systems Capital Corporation
Cisco Systems, Inc.
Cisco WebEx LLC
CliQr Technologies LLC
CloudLock LLC
Duo Security, Inc.
Jasper International Services LLC
Jasper Technologies LLC
Meraki, LLC
Scientific-Atlanta LLC

Industries

  • Information and Communications Technology
  • Computer Hardware
  • Information and Communications Technology
  • Computer Systems
  • Information and Communications Technology
  • Cybersecurity
  • Information and Communications Technology
  • Information Technology Services
  • Computer Services
  • Information and Communications Technology
  • Software

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/25/2017
Next Certification Due Date: 5/28/2020
Data Collected: HR, NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/27/2016
Next Certification Due Date: 5/28/2020
Data Collected: HR, NON-HR

Purpose of Data Collection

NON-HR PERSONAL DATA: Personal data collected online and offline in connection with business activities of Cisco and its subsidiaries (collectively "Cisco"), including information related to prospective, current, and former: customers, users, students, suppliers, vendors, partners, and resellers. Cisco uses personal data received from around the world, including the EU, the UK, and Switzerland online, offline, and/or in connection with products and services primarily for: (1) enabling and providing the requested website, product, or service; (2) customer service activities, including processing orders, providing technical support, and customizing and improving Cisco websites and offerings; (3) sales and marketing activities and customer relationship management; and (4) internal business processes and management, crime/fraud detection and prevention, security, and compliance with governmental, legislative, and regulatory requirements. HR PERSONAL DATA: Cisco human resources data includes personal information of prospective, current, and former Cisco employees, Cisco contingent workers (including temporary workers and other non-employee personnel), and individuals who apply to work at Cisco around the world, including the EU, the UK, and Switzerland. Human resources data is processed by Cisco primarily for the purposes of: (a) identifying, selecting, maintaining, managing, and administering its workforce; (b) running its operations; (c) ensuring the safety, security, and protection of its employees, other workers and visitors, and Cisco resources and assets; and (d) internal business processes and management, crime/fraud detection and prevention, security, and compliance with governmental, legislative, and regulatory requirements.

Privacy Policy

HR Data

Cisco Global HR Data Protection Policy
Description:

[NOTE: minor edits due to Brexit - no substantive change.] The Global Human Resources Data Protection Policy provides notice and provides guidance around how human resources related personal data is handled by Cisco. This policy is available to all Cisco employees, contingent workers, and personnel on internal intranet sites.

Effective Date: 4/8/2019
Global HR Data Protection Policy
Description:

Update to the Global HR Data Protection Policy to list the US-based entities that process HR data. (See Section 4.1(b)).

Effective Date: 5/3/2019

Non-HR Data

Description:

NOTE: May 2019 update to add covered entities list. Cisco Systems, Inc. and its subsidiaries (collectively "Cisco") are committed to protecting your privacy and providing you with a positive experience on our websites and in using our products and services ("Solution" or "Solutions"). This Privacy Statement applies to Cisco websites and Solutions that link to or reference this Statement and describes how we handle personal information and the choices available to you regarding collection, use, access, and how to update and correct your personal information. Additional information on our personal information practices may be provided in offer descriptions, supplemental privacy statements, or notices provided prior to or at the time of data collection. Certain Cisco websites may have their own privacy statement that describes how we handle personal information for those websites specifically. To the extent a notice provided at the time of collection or a website or Solution specific privacy statement conflict with this Privacy Statement, such specific notice or supplemental privacy statement will control.

Effective Date: 4/10/2019

Verification Method

TRUSTe

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Cisco Systems, Inc. at:

Irena Wesolowska
Data Protection & Privacy Counsel
Cisco Systems, Inc.
170 W. Tasman Drive, San Jose, CA 95134
170 West Tasman Drive
San Jose, California 95134

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Cisco Systems, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Cisco Systems, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission