Other Covered Entities

Acano Federal LLC
Acano LLC
AppDynamics LLC
BroadSoft Inc.
Cisco OpenDNS LLC
Cisco Systems Capital Corporation
Cisco Systems, Inc.
Cisco WebEx LLC
CliQr Technologies LLC
CloudLock LLC
Jasper International Services LLC
Jasper Technologies LLC
Meraki, LLC
Neohapsis International LLC
Neohapsis, Inc.
One Mainstream LLC
ParStream LLC
Scientific-Atlanta LLC

Industries

  • Information and Communications Technology
  • Computer Hardware
  • Information and Communications Technology
  • Computer Systems
  • Information and Communications Technology
  • Cybersecurity
  • Information and Communications Technology
  • Information Technology Services
  • Computer Services
  • Information and Communications Technology
  • Software

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/25/2017
Next Certification Due Date: 4/13/2019
Data Collected: HR, NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/27/2016
Next Certification Due Date: 4/13/2019
Data Collected: HR, NON-HR

Purpose of Data Collection

NON-HR PERSONAL DATA: Personal data collected online and offline in connection with business activities of Cisco and its subsidiaries (collectively "Cisco"), including information related to prospective, current, and former: customers, students, suppliers, vendors, partners, and resellers. Cisco uses personal data received from the EU online, offline, and/or in connection with products and services primarily for: (1) enabling and providing the requested website, product, or service; (2) customer service activities, including processing orders, providing technical support, and customizing and improving Cisco websites and offerings; (3) sales and marketing activities and customer relationship management; and (4) internal business processes and management, crime/fraud detection and prevention, security, and compliance with governmental, legislative, and regulatory requirements. HR PERSONAL DATA: Cisco human resources data includes personal information of current and former Cisco employees, Cisco contingent workers (including temporary workers and other non-employee personnel), and individuals who apply to work at Cisco. Human resources data is processed by Cisco primarily for the purposes of: (a) identifying, selecting, maintaining, managing, and administering its workforce; (b) running its operations; (c) ensuring the safety, security, and protection of its employees, other workers and visitors, and Cisco resources and assets; and (d) internal business processes and management, crime/fraud detection and prevention, security, and compliance with governmental, legislative, and regulatory requirements.

Privacy Policy

HR Data

Cisco Global HR Data Protection Policy
Description:

The Global Human Resources Data Protection Policy provides notice and provides guidance around how human resources related personal data is handled by Cisco. This policy is available to all Cisco employees, contingent workers, and personnel on internal intranet sites. This policy was updated to include the requisite language for Swiss-US Privacy Shield certification.

Effective Date: 4/13/2017

Non-HR Data

Description:

This Privacy Statement applies to Cisco websites and Solutions that link to or reference this Statement and describes how we handle personal information and the choices available to data subjects regarding collection, use, access, and how to update and correct their personal information. NOTE: The link below is to the Cisco Online Privacy Statement. Attached is the new version that is in the process of being published at the listed URL. The updated Privacy Statement includes the requisite language for Swiss-EU Privacy Shield certification.

Effective Date: 4/12/2017
Description:

Cisco respects and is committed to protecting your personal information. Our privacy statements reflect current global principles and standards on handling personal information – notice and choice of data use, data access and integrity, security, onward transfer and enforcement/oversight.

Effective Date: 4/20/2018

Verification Method

TRUSTe

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Cisco Systems, Inc. at:

Harvey Jang
Global Data Protection & Privacy Counsel
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Cisco Systems, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Cisco Systems, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission