Other Covered Entities

Acano LLC
AppDynamics LLC
BroadSoft Inc.
Cisco OpenDNS LLC
Cisco Systems Capital Corporation
Cisco Systems, Inc.
Cisco WebEx LLC
CliQr Technologies LLC
CloudLock LLC
Duo Security LLC
Jasper International Services LLC
Jasper Technologies LLC
Meraki, LLC
Rizio, Inc. (d/b/a Voicea)
Scientific-Atlanta LLC
ThousandEyes LLC

Industries

  • Information and Communications Technology
  • Computer Hardware
  • Information and Communications Technology
  • Computer Systems
  • Information and Communications Technology
  • Cybersecurity
  • Information and Communications Technology
  • Information Technology Services
  • Computer Services
  • Information and Communications Technology
  • Software

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/25/2017
Next Certification Due Date: 4/14/2023
Data Collected: HR, NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/27/2016
Next Certification Due Date: 4/14/2023
Data Collected: HR, NON-HR

Purpose of Data Collection

NON-HR PERSONAL DATA: Personal data collected online and offline in connection with business activities of Cisco and its subsidiaries (collectively "Cisco"), including information related to prospective, current, and former: customers, users, students, suppliers, vendors, partners, and resellers. Cisco uses personal data received from around the world, including the EU, the UK, and Switzerland online, offline, and/or in connection with products and services primarily for: (1) enabling and providing the requested website, product, or service; (2) customer service activities, including processing orders, providing technical support, and customizing and improving Cisco websites and offerings; (3) sales and marketing activities, customer/business relationship management; (4) internal processes to support legitimate business interests; (5) crime/fraud detection and prevention; (6) security and protection of Cisco assets and interests; and (6) compliance with governmental, legislative, and regulatory requirements

Privacy Policy

HR Data

European People Data Protection Policy
Description:

CONFIDENTIAL - INTERNAL DOCUMENT This European People Data Protection Policy (‘European People Policy’) sets out how to comply with Cisco’s Global Personal Data Protection and Privacy Policy (Global Privacy Policy) in respect of People Data which is subject to European Data Protection Law, or which was collected in circumstances in which it was subject to European Data Protection Law ('European People Policy’). Every Cisco worker must respect and comply with this European People Policy. This Policy identifies whose data may be processed by or on behalf of Cisco, what data may be processed, and under which legal bases, depending on the relationship between Cisco and the individual data subject. This Policy also outlines how Cisco will apply European Data Protection Law to the processing of European People Data. Particular areas of focus include individual rights, data sharing, and organizational accountability.

Effective Date: 2/19/2021

Non-HR Data

Description:

Cisco Systems, Inc. and its subsidiaries (collectively "Cisco") are committed to protecting your privacy and providing you with a positive experience on our websites and while using our products and services ("Solutions"). This Privacy Statement applies to Cisco websites and Solutions that link to or reference this Privacy Statement and describes how we handle personal information and the choices available to you regarding collection, use, access, and how to update and correct your personal information. Additional information on our personal information practices with respect to Cisco Offers may be provided in privacy data sheets and maps, offer descriptions, or other notices provided prior to or at the time of data collection. Certain Cisco websites and Solutions may have their own privacy documentation describing how we handle personal information for those websites or Solutions specifically. To the extent a specific notice for a website or Solution differs from this Privacy Statement, the specific notice will take precedent. If there is a difference in translated, non-English versions of this Privacy Statement, the US-English version will take precedent.

Effective Date: 5/10/2021

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Cisco Systems, Inc. at:

Harvey Jang
VP & Chief Privacy Officer
Cisco Systems, Inc.
https://privacyrequest.cisco.com/
170 West Tasman Drive
San Jose, California 95134

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Cisco Systems, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Cisco Systems, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission