Other Covered Entities

JN PROJECTS Inc. d/b/a HelloSign

Industries

  • Information and Communications Technology
  • Information Technology Services
  • Information and Communications Technology
  • Software

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/24/2017
Next Certification Due Date: 5/29/2021
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 9/23/2016
Next Certification Due Date: 5/29/2021
Data Collected: HR, NON-HR

Purpose of Data Collection

Dropbox provides a website, software, and mobile applications which allow people to store files, synchronize files across multiple devices, and collaborate with others. Dropbox offers services to individual users on both a free and paid subscription basis (Dropbox Basic, Plus, and Professional). Dropbox also offers services intended for use within teams and organizations on a paid subscription basis (Dropbox Business Standard, Dropbox Business Advanced, Dropbox Business Enterprise, Dropbox Business Advanced Server Integration, Dropbox Enterprise Server Integration, and Dropbox Education). Certain Dropbox services may also be accessed by Application Programming Interfaces (APIs), which taken together, are elements of the Dropbox Developer Platform. Dropbox, through its subsidiary JN Projects, Inc. d/b/a HelloSign (“HelloSign”), provides a website, software, and mobile applications which allow people to streamline complex transactions through innovative digital solutions such as electronic fax, electronic signature, and workflow automation. HelloSign offers services to individual users on both a free and paid subscription basis (HelloSign Free, HelloFax Free, HelloSign Professional, and HelloFax Home Office). HelloSign also offers services intended for use within teams and organizations on a paid subscription basis (HelloSign Business, HelloSign Enterprise, HelloFax Professional, HelloFax Small Business, HelloFax Enterprise, and HelloWorks Enterprise). HelloSign also provides Application Programming Interfaces (the “API”) that allow Customers to build integrated fax, signature or workflow automation solutions within a Customer’s websites, applications, or other properties. Dropbox collects personal data from individuals in the European Union, European Economic Area, United Kingdom, and Switzerland for the purposes of providing and improving these services, entering into contracts, providing customer support, as well as enforcing its Terms of Service and Business Agreement. Dropbox uses certain trusted third parties (for example, providers of customer support and IT services) to help provide, improve, protect, and promote its Services. The trusted third parties may access user information to perform tasks on behalf of Dropbox. Dropbox remains responsible for the handling of user information per our instruction. Dropbox may disclose your information to additional third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or appropriate government request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Dropbox or our users; (d) protect Dropbox’s rights, property, safety, or interest; or (e) perform a task carried out in the public interest. Dropbox processes human resources information for a variety of purposes, including, but not limited to: administration of compensation, employment relationship management, compliance with applicable laws and employment-related requirements, providing IT systems and support, benefits, performance management, responding to requests and legal demands from regulators, and compliance with corporate financial responsibilities. Dropbox discloses human resources information to third-party service providers and, when necessary, to regulators and government authorities.

Privacy Policy

HR Data

Dropbox Candidate Privacy Notice
Description:

Dropbox processes human resources information for a variety of purposes, including, but not limited to: administration of compensation, employment relationship management, compliance with applicable laws and employment-related requirements, providing IT systems and support, benefits, performance management, responding to requests and legal demands from regulators, and compliance with corporate financial responsibilities. Dropbox discloses human resources information to third-party service providers and, when necessary, to regulators and government authorities. The Dropbox and HelloSign Employee Privacy Notice is available to all employees on the Dropbox Intranet “Legal Resources” webpage. The Candidate Privacy Notice is provided to employment candidates during the recruitment process via the application portal.

Effective Date: 6/11/2020
Dropbox Employee Privacy Notice
Description:

Dropbox processes human resources information for a variety of purposes, including, but not limited to: administration of compensation, employment relationship management, compliance with applicable laws and employment-related requirements, providing IT systems and support, benefits, performance management, responding to requests and legal demands from regulators, and compliance with corporate financial responsibilities. Dropbox discloses human resources information to third-party service providers and, when necessary, to regulators and government authorities. The Dropbox and HelloSign Employee Privacy Notice is available to all employees on the Dropbox Intranet “Legal Resources” webpage. The Candidate Privacy Notice is provided to employment candidates during the recruitment process via the application portal.

Effective Date: 6/11/2020

Non-HR Data

Description:

Dropbox provides a website, software, and mobile applications which allow people to store files, synchronize files across multiple devices, and collaborate with others. Dropbox offers services to individual users on both a free and paid subscription basis (Dropbox Basic, Plus, and Professional). Dropbox also offers services intended for use within teams and organizations on a paid subscription basis (Dropbox Business Standard, Dropbox Business Advanced, Dropbox Business Enterprise, Dropbox Business Advanced Server Integration, Dropbox Enterprise Server Integration, and Dropbox Education). Certain Dropbox services may also be accessed by Application Programming Interfaces (APIs), which taken together, are elements of the Dropbox Developer Platform.

Effective Date: 1/1/2020
Description:

Dropbox, through its subsidiary JN Projects, Inc. d/b/a HelloSign (“HelloSign”), provides a website, software, and mobile applications which allow people to streamline complex transactions through innovative digital solutions such as electronic fax, electronic signature, and workflow automation. HelloSign offers services to individual users on both a free and paid subscription basis (HelloSign Free, HelloFax Free, HelloSign Professional, and HelloFax Home Office). HelloSign also offers services intended for use within teams and organizations on a paid subscription basis (HelloSign Business, HelloSign Enterprise, HelloFax Professional, HelloFax Small Business, HelloFax Enterprise, and HelloWorks Enterprise). HelloSign also provides Application Programming Interfaces (the “API”) that allow Customers to build integrated fax, signature or workflow automation solutions within a Customer’s websites, applications, or other properties.

Effective Date: 1/1/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Dropbox, Inc. at:

William Yoon
Senior Legal Director
Dropbox, Inc.
1800 Owens Street
San Francisco, California 94158

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Dropbox, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Dropbox, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission