• Information and Communications Technology
  • Information Services
  • Information and Communications Technology
  • Software


Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/26/2017
Next Certification Due Date: 7/27/2022
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/4/2016
Next Certification Due Date: 7/27/2022
Data Collected: HR, NON-HR

Purpose of Data Collection

ThousandEyes stores and processes personal data about EEA and Swiss Website visitors and EEA and Swiss contacts to provide the services requested, conduct business related activities and to communicate with these individuals. ThousandEyes may disclose personal data to third party service providers, partners and other related entities. ThousandEyes processes personal data about its EEA workers to manage all aspects of the employment relationship. ThousandEyes may disclose personal data to ThousandEyes' third party service providers and government entities. ThousandEyes, as a data processor, stores and processes personal data from its customers and their authorized users who enter personal data about their EEA and Swiss workers into ThousandEyes' Software-as-a-Service Network Intelligence Platform.

Privacy Policy

HR Data

HR Policy

ThousandEyes recognizes that, in order to conduct a successful business in an increasingly global and electronic economy, the processing of personal data, which includes, but is not limited to, collecting, using, retaining/storing, accessing and/or disclosing, by ThousandEyes is often necessary. Additionally, ThousandEyes recognizes the legal rights and expectations of its employees and third-party workers as they relate to the privacy and protection of the Individual’s personal data. ThousandEyes is committed to respecting the Individual’s privacy rights and expectations and to protecting the Individual’s personal data collected by ThousandEyes from unauthorized access, use, retention/storage and/or disclosure. Meeting this commitment is a primary management objective and the individual and collective responsibility of all ThousandEyes entities and employees as well as third parties conducting business with or on behalf of ThousandEyes. If you have questions or complaints regarding our privacy policy or practices, please contact us at or write to us at: Privacy Matters, ThousandEyes 301 Howard Street, Suite 1700 San Francisco, CA 94105

Effective Date: 3/26/2019

Non-HR Data


At ThousandEyes, Inc. ("ThousandEyes" or "us" or "we"), we respect the privacy rights of our online visitors and recognize the importance of protecting the information we collect about you. Our Privacy Policy is designed to help you understand how we collect and use the personal information you decide to share. This Privacy Statement applies to our website located at and its related subdomains (collectively, the "Site").

Effective Date: 6/29/2021

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact ThousandEyes at:

Alexander Anoufriev
201 Mission Street, Suite 1700
San Francisco, California 94105

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from ThousandEyes to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against ThousandEyes regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission