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EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 9/19/2016
Next Certification Due Date: 5/7/2024
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 9/8/2017
Next Certification Due Date: 5/7/2024
Data Collected: HR, NON-HR

Purpose of Data Collection

ClearStar processes the personal information of customers and data subjects to fulfill background screening requests that have been ordered by customers. Our customers may be employers, other background screening companies, housing providers, or the data subject. ClearStar's collection of customer data is for responding to inquiries and maintaining a customer account. ClearStar may engage agents to perform functions on our behalf, in order to provide services requested by customers or data subjects. ClearStar may disclose EU or Swiss Personal Data to employer clients, other types of clients or their agents who enter into a written agreement with ClearStar. ClearStar may be required to disclose an individual's personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Privacy Policy

HR and Non-HR Data


ClearStar Privacy Policy

Effective Date: 5/2/2022

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact ClearStar, Inc at:

Nicolas Dufour
EVP, GC and Corporate Secretary
ClearStar, Inc
6250 Shiloh Road, Suite 300
Alpharetta, Georgia 30005
Fax: (678) 999-8048

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from ClearStar, Inc to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against ClearStar, Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission