Other Covered Entities
Industries
- Information and Communications Technology
- Cloud Computing
- SaaS Providers
- Information and Communications Technology
- Telecommunications
- Telecommunications Services
Participation
EU-U.S. Data Privacy Framework Framework: Inactive - Lapse
Swiss-U.S. Data Privacy Framework Framework: Inactive - Lapse
Purpose of Data Collection
8x8 provides cloud communications services, including Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Communications Platform as a Service (CPaaS), to business customers. In providing these services, 8x8 processes the communications our customers transmit, receive, or store through our services. The personal data processed includes metadata related to the communications, the content of the communications, and business card information for customers' users. Our customers decide what, if any, personal data to include in the content of such communications. The personal data concerns our customers' users of 8x8 services and others that the users communicate with using 8x8's services. 8x8 uses a number of sub-processors to provide its services, which are listed at https://support.8x8.com/support-services/billing-account-management/who-are-8x8s-sub-processors.
Dispute Resolution
Questions or Complaints?
If you have a question or complaint, please contact 8x8, INC. at:
Associate General Counsel and DPO
Campbell, California 95131-2032
Appropriate statutory body with jurisdiction to investigate any claims against 8x8, INC. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission