Industries

  • Information and Communications Technology
  • Cloud Computing
  • SaaS Providers
  • Information and Communications Technology
  • Telecommunications
  • Telecommunications Services

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/14/2016
Next Certification Due Date: 2/8/2023
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 12/1/2017
Next Certification Due Date: 2/8/2023
Data Collected: NON-HR

Purpose of Data Collection

8x8 provides cloud communications services, including Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Communications Platform as a Service (CPaaS), to business customers. In providing these services, 8x8 processes the communications our customers transmit, receive, or store through our services. The personal data processed includes metadata related to the communications, the content of the communications, and business card information for customers' users. Our customers decide what, if any, personal data to include in the content of such communications. The personal data concerns our customers' users of 8x8 services and others that the users communicate with using 8x8's services. 8x8 uses a number of sub-processors to provide its services, which are listed at https://support.8x8.com/support-services/billing-account-management/who-are-8x8s-sub-processors.

Privacy Policy

Non-HR Data

Description:

This is 8x8's global privacy notice - last updated 11/17/2021.

Effective Date: 11/17/2021

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact 8x8, INC. at:

Brendan Kasper
Senior Counsel, Regulatory
8x8, INC.
675 Creekside Way
Campbell, California 95008

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from 8x8, INC. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against 8x8, INC. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission