EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
We store and process Submitted Data and Submitted Metadata on behalf of our customers to conduct computational analysis. We may access that data in order to provide customer support. Data and Metadata are stored and processed by either Amazon Web Services, a service provided by Amazon Web Services Inc., or Google Cloud Platform, a service provided by Google Inc. We use Payment Information to bill for services. Payment Information, and some elements of customer Account Information are stored and processed on our behalf for this purpose by a third-party service provider, Stripe Inc. We may use customer Account Information to contact customers about their use of our Services, for instance to let them know a task has completed, or to otherwise inform the about our Services, for instance by letting them know about changes or improvements to our offerings. We may also aggregate information from user's Account Information in order to better understand use of and interest in our Service. Account Information may be stored on our behalf on the customer?s chosen third-party infrastructure provider, either Amazon Web Services or the Google Cloud Platform. We may use User Activity Information, Account Information and Other User Provided Information to maintain, improve and better understand usage of our Service and otherwise analyze aspects of our business. This information may be stored or processed by third-party service providers on our behalf. If a customer explicitly so chooses, we may share his or her Submitted Data and some elements of his or her Account Information with other users to whom he or she has granted permission to participate in his or her project. The customer's name and institutional affiliation may also be shared automatically with users who have granted him or her project permissions.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Seven Bridges at:
Legal Operations Manager
Cambridge, Massachusetts 02142
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Seven Bridges to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Seven Bridges regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission