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Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/20/2017
Next Certification Due Date: 8/17/2019
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/20/2017
Next Certification Due Date: 8/17/2019
Data Collected: NON-HR

Purpose of Data Collection

Akamai collects and process certain data elements relating to the traffic on its network, including, Internet Protocol Addresses (IP Addresses), security information, traffic log and performance data. To the extent that any such data is capable of being used to identify (alone or in conjunction with other data, an individual), it is treated as Personal Data. In addition, Akamai collects Personal Data of users of Akamai's own websites and applications, as well as contact information associated with our business customers. Akamai processes data for purposes of: providing, maintaining, protecting, developing, and improving the solutions we offer to our business customers; detecting and preventing potential fraud and security risks; and supporting Akamai's internal business operations (e.g. billing). In addition, when providing services, end user personal data of Akamai customer may transit Akamai's servers as determined by the customer via its website or web application. Other than temporary storage, transmission and securing of such information, Akamai does not further process customer content data.

Privacy Policy

Non-HR Data


This Policy Statement describes the company's policy with respect to the EU and Swiss-US Privacy Shield Programs.

Effective Date: 6/13/2017

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Akamai Technologies, Inc. at:

James Casey
Chief Data Protection Officer
Akamai Technologies, Inc.
150 Broadway
Cambridge, Massachusetts 02142

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Akamai Technologies, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Akamai Technologies, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission