- Information and Communications Technology
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
ThoughtSpot, Inc. (“ThoughtSpot”) is the leading provider of search and AI-driven business analytics software for the enterprise (“ThoughtSpot Cloud”) and related support services (“Support Services”) as well as expert services, including activation services and training (“Expert Services”). ThoughtSpot Cloud, Support Services and the Expert Services are collectively referred to as the “Service(s).” In connection with the Service, customers submit electronic data, which may include personal data about their EEA and Swiss employees, clients or other individuals, to ThoughtSpot’s cloud environment. ThoughtSpot hosts and processes the electronic data, including any personal data contained therein, at the direction of and pursuant to the instructions of its customers. ThoughtSpot accesses the electronic data, including any personal data contained therein, as necessary to provide and support the Service, including updating the Service and addressing customer support issues. In some cases, in accordance with our customer agreements, we may disclose personal data to business partners, affiliates or other service providers (collectively, “Subprocessors”) to provide services on our behalf or on behalf of our customers. ThoughtSpot maintains onward transfer agreements with its Subprocessors in compliance with our Privacy Shield obligations. ThoughtSpot also obtains certain personal data, such as contact information, about customers' representatives in connection with ThoughtSpot’s account management activities. ThoughtSpot may disclose personal data relating to the Service as detailed in our Privacy Shield Policy.
The Privacy Shield Policy is effective July 8, 2020.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact ThoughtSpot, Inc. at:
Sunnyvale, California 94085
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from ThoughtSpot, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against ThoughtSpot, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission