Other Covered Entities
Industries
- Information and Communications Technology
- Cloud Computing
- SaaS Providers
Participation
Swiss-U.S. Data Privacy Framework Framework: Active
EU-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
GetResponse Inc. provides a web-based Software-as-a-Service (SaaS) model software/platform that allows to create and manage online marketing campaigns. We process personal data of our customers primarily to provide the service, as well as monitor and improve its quality. We also process personal data for administrative activities like concluding agreements with customers based on the acceptance of the GetResponse Terms of Service, creating a customer account and customer authentication within the account, providing materials requested by customers or platform users, providing customer support, handling complaints and other requests, and charging due fees. We process personal data of users of our websites for the purpose of providing them with requested materials (like e-books and other training materials), signing up for our newsletter, webinar, training or any other event, as well as monitor and improve quality of our websites and their content. We also process personal data entrusted to us by the customers (such as email addresses and other information relating to their recipients) for the purpose of using the service. As described in our Privacy Policy, we use the services of third-party providers, who support certain features of our service (webinars, customer support), help us manage security incidents and provide us with analytical tools.
Privacy Policy
Non-HR Data
This Cookies Policy describes how we process Cookies information of our Customers and Users. This Cookies Policy for websites and services, updated regularly, monitored as part of the TRUSTe program.
This Privacy Policy describes how we protect Personal Information of our Customers and Users, and how we collect, receive, use, store, share, transfer, and process personal information, as well as their rights in determining what we do with the information that we collect or hold. This Privacy Policy is updated regularly, monitored as part of the TRUSTe program.
Verification Method
TRUSTe Data Privacy Framework VerificationDispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact GetResponse, Inc. at:
Data Protection Officer
Wilmington, Delaware 19804
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from GetResponse, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against GetResponse, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission