Other Covered Entities
- Information and Communications Technology
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Automattic’s WordPress VIP service provides website hosting, support and professional services to enterprises. Automattic will process personal data collected via the WordPress VIP services by WordPress VIP clients (“Clients”) such as information about Client’s customers and visitors to the Client’s public-facing websites or intranet sites that are hosted or supported by WordPress VIP (“Client Sites”) in participating EU countries, the United Kingdom and Switzerland (“Client Personal Data”). Client Personal Data typically includes information relating to end-user accounts (if any) on a Client Site (such as username and email address) and any content containing personal information on a Client Site. Automattic treats each Client as a data controller of Client Personal Data and processes such data on behalf of Clients as a data processor. Automattic discloses client Personal Data only to Automattic’s third-party service providers who help provide the WordPress VIP services to Clients and where disclosure is legally compelled.
Automattic's EU-U.S. and Swiss-U.S. Privacy Shield Notice describes our participation in these frameworks and provides the information required by the Notice Principle.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Automattic Inc. at:
Legal Operations Wrangler
San Francisco, California 94110
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Automattic Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Automattic Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission