Other Covered Entities

Artefact Product Group LLC dba 10,000ft
TernPro, Inc. dba Slope

Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/26/2018
Next Certification Due Date: 5/29/2021
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/26/2018
Next Certification Due Date: 5/29/2021
Data Collected: NON-HR

Purpose of Data Collection

Generally, we collect two kinds of data from our customers and other individuals who may visit our websites or otherwise interact with Smartsheet, that may include personal data that has originated or relates to individuals residing in the EU, United Kingdom or Switzerland: Content our customers upload or submit to the Smartsheet online services (for which Smartsheet acts as a data processor) and other personal data that is provided to or collected by Smartsheet in relation to the websites, individuals’ interactions with Smartsheet or the provision of the online services (for which Smartsheet acts as a data controller). Personal data for which we act as a data controller includes login credentials, contact information, user’s name, company name, permissions, usage data, and other similar user data or data gathered directly or automatically from website visitors, event attendees, and other individuals; this data is used to facilitate customers’ access to Content, for related customer service purposes, and for Smartsheet's legitimate business purposes including analytics and improvement of the online services, customer engagement and marketing. With respect to Content, the categories of personal data that may be processed within the online services are determined and controlled by our customers (the data controllers) in their sole discretion. Smartsheet does not review, audit, block or otherwise control the Content that our customers upload, share, access, or otherwise process within the online services. Smartsheet retains limited right to access Content to provide the online services, to respond to customer support requests, to prevent fraud, abuse, and violations of our policies and agreements, or as otherwise required by law.

Privacy Policy

Non-HR Data

Description:

This policy outlines Smartsheet’s internal privacy practices as it relates to protected data that Smartsheet staff may access, store, transfer, or otherwise process as part of their role at Smartsheet.

Effective Date: 2/28/2020
Description:

Smartsheet’s public-facing privacy policy is accessible via Smartsheet’s website that specifically addresses personal data Smartsheet collects as a data controller. It has been created in accordance with the Privacy Shield Principles and relevant guidelines and includes the applicable, required content. Our public facing privacy notice is comprised of the policy at the URL provided below and notices linked from there. We have created a tiered notice to promote readability.

Effective Date: 5/29/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Smartsheet Inc. at:

Jolene Marshall
VP of Legal
Smartsheet Inc.
Bellevue
10500 NE 8th Street, Suite #1300
Bellevue, Washington 98004

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Smartsheet Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Smartsheet Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission