- Information and Communications Technology
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Generally, we collect two kinds of data from clients and other individuals that may include personal data that has originated in the EU or Switzerland: Content (Smartsheet acts as a data processor) and other personal data (Smartsheet acts as a data controller). Personal data for which we act as a data controller includes login credentials, contact information, user’s name, company name, permissions, usage data, and similar user data or data gathered directly or automatically from website visitors, event attendees, and other non-users; this data is used to facilitate access to Content, for related customer service purposes, and for Smartsheet's legitimate business purposes including analytics and improvement and marketing. With respect to Content, the categories of personal data that may be processed within the Smartsheet services are determined and controlled by our customers (the data controllers) in their sole discretion. Smartsheet does not review, audit, block or otherwise control the Content that its customers upload, share, access, or otherwise process within Smartsheet’s services. Smartsheet does not access Content except to provide the services, to respond to customer support requests, to prevent fraud, abuse, and violations of our policies and agreements, or as otherwise required by law.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Smartsheet Inc. at:
Bellevue, Washington 98004
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Smartsheet Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Smartsheet Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission