EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Syndigo processes personal data for the purposes of: (1) enabling the use of its web-based software application Content Experience Hub (“CXH”); (2) improving CXH; and; (3) responding to CXH users’ requests or questions. The personal data processed by Syndigo includes: (1) biographical information, such as first and last name; (2) professional information, such as business email and company name; (3) contact information, such as email address and, username; and (4) any other type of personal data that CXH users may potentially submit at users own discretion using the CXH “Product Feedback” functionality. Syndigo may share personal data with its subsidiaries and affiliates, as well as with its service providers, who process personal data on Syndigo’s behalf, and who agree to use the personal data only to assist Syndigo in operating CXH or as required by law. Syndigo’s service providers may provide: (1) application hosting services; (2) cloud storage services; (3) email software; (4) analytics services; (5) CRM software; IT services; (6) customer support services; (7) security services; and (8) security services.
Verification MethodVeraSafe Privacy Shield Program
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Syndigo LLC at:
Information Security Analyst
Chicago, Illinois 60604
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Syndigo LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Syndigo LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission