Industries

  • Information and Communications Technology
  • Software
  • Software Development Tools

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/26/2020
Next Certification Due Date: 5/26/2021
Data Collected: HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/26/2020
Next Certification Due Date: 5/26/2021
Data Collected: HR, NON-HR

Purpose of Data Collection

OneSignal provides a SaaS platform for mobile app developers and web developers to use as part of their software products, generally in the form of a Software Library or Software Development Kit (SDK). Our platform permits app developers and websites to send, manage, optimize, and customize push notifications, emails, text messages, and in-app messages to their users. OneSignal processes data our customers submit to us or instruct us to collect on their behalf. This information typically includes analytics about the usage of a customer's app and end-user information that is necessary for our customers to correctly deliver messages to their end-users, such as an end user's e-mail address. OneSignal works with some third-party providers who help process data on our behalf in order to support the operation of our service, but we are careful to restrict access to Personal Information to only what is necessary.

Privacy Policy

HR and Non-HR Data

Description:

Privacy Policy applied to all customers of OneSignal

Effective Date: 5/19/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact OneSignal at:

Josh Wetzel
OneSignal
2850 S Delaware St #201
San Mateo, California 94403

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from OneSignal to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against OneSignal regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission