- Information and Communications Technology
- Cloud Computing
- SaaS Providers
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
We provide services so companies can integrate video and audio calling capabilities into their websites and software applications. When a customer is visiting our website, we collect information that they provide, such as email for contact information. We also collect information concerning the user's browser and pages requested. When our customers sign up to user our services, we collect information and billing information. Regarding a customer's use of our services, we collect information that is provided by the customer for those purposes. For example, Daily collects and maintains call data related to the customer's use, such as call length, debug logs, and call performance metrics. In addition, customers can opt to record a call at their own discretion. Those recorded calls can either be stored by Daily's customers themselves or stored as an encrypted artifact on Daily's infrastructure.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Daily, Co. at:
San Francisco, California 94104
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Daily, Co. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Daily, Co. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission