• Information and Communications Technology
• Cloud Computing
• SaaS Providers

Purpose of Data Collection

There are two scenarios under which UJET processes personal data. 1. UJET collects information under the direction of its Customers and has no direct relationship with the End Users whose personal data it processes. UJET Customers use our Service to develop comprehensive Contact Center mobile and web applications (Integrated Applications) which enable them to simplify their engagement with and support of their End Users. Customers' Integrated Applications leverage the Service's capabilities for providing voice, chat, text and other customer service sessions and enable End Users to provide content including messages, photos, video, images, folders, data, text, voice recordings and other types of works (User Content). As UJET provides our Service in support of Customers' Integrated Applications, we also process information identifying End Users, such as name, email address, IP address, and phone number, End User Personal Data. We also process information about the way they use Customer Integrated Applications. End User Personal Data includes User Content as well as any personal data described in this section. The End User Personal Data is collected when End Users interact with one or more of our Customers' Integrated Applications for customer service. In particular, UJET collects the contact identification number (Contact ID) assigned to an End User by our Customer in order to identify them and make their customer service experience with the Customer easier and more personal. 2. UJET collects Personal Data from visitors to its website [http://www.ujet.co] when they visit our Site, and when they send us information or communications to provide them with information about our solutions that make it simple for any company to provide intuitive modern-day support, when they provide product feedback, surveys and in connection with our events, sales and marketing activities, and we collect Personal Data, such as first and last name, title, company name, business and/or other telephone numbers, e-mail address, location, position, roles, mailing address, interests, preferences, and URL to profiles on LinkedIn, Twitter, and Facebook. The Personal Data is collected when visitors ask for marketing materials, enroll in newsletter subscriptions, register for events, follow UJET on social media, make a request for contact by a sales executive, provide interests or additional information through the use of features on our website. This data is collected to fulfill our agreement with them, communicate with them about the Website and our products, provide support for the Website, and provide promotional communications to them (in accordance with their marketing preferences). When they visit our Website, we may collect certain information automatically from their device. In some countries, including countries in the European Economic Area, the information may be considered personal information under applicable data protection laws. Specifically, the information we collect automatically may include information about how visitors use the Website, such as their Internet Protocol (IP) address, device and browser type, operating system, the features of the Website that they use and the time spent on those pages or features, the frequency with which they use the Website, search terms, the links that they click on or use, and other statistics. We collect this information in server logs and by using cookies and similar tracking technologies to analyze trends, administer the website, track users' movements around the website, gather demographic information about our user base as a whole, and deliver advertising. We do not sell visitors or customer Personal Data. We do not share their data with third parties for the third parties' independent business interests, unless they ask us to do this or give us their consent to do this. Our Processors may process personal and other data in order to provide their services to us according to our instructions.

Verification Method

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact UJET, Inc. at: