Industries

  • Information and Communications Technology
  • Cloud Computing
  • PaaS Providers
  • Information and Communications Technology
  • Cloud Computing
  • PaaS Providers
  • Information and Communications Technology
  • eCommerce Industry
  • Information and Communications Technology
  • eCommerce Industry
  • Information and Communications Technology
  • Software
  • Application Software
  • Information and Communications Technology
  • Software
  • Application Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 12/4/2019
Next Certification Due Date: 8/16/2022
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 12/4/2019
Next Certification Due Date: 8/16/2022
Data Collected: NON-HR

Purpose of Data Collection

Oro Inc. performs the following activities which can involve collecting and processing of private data: - Oro Inc. develops business application platform focusing on CRM and eCommerce (OroCRM, - OroCommerce, and OroPlatform leveraging open source technologies). Oro is a global company and as such has customers in the EU. Oro Inc. provides cloud solutions (OroCloud) allowing customers to host the applications developed by Oro Inc. (OroCRM, OroCommerce, and OroPlatfrom) in the cloud. Oro Inc. Privacy Shield commitment covers the following types of private data: - Contact data of users registered at oroinc.com, community.oroinc.com and other Oro Inc. corporate sites. - Personal data of OroCRM and OroCommerce customers. - Personal data of users of OroCloud’s customers who decided to deploy their Oro-licensed applications (OroCRM and OroCommerce) in OroCloud. Oro Inc. uses contact information for the news subscription and user authentication at Oro corporate and community sites, and Customer Portal. In the course of providing the SaaS service of OroCRM and OroCommerce solutions for the customers, Oro Inc. may process private information as a part of the data required for customer technical support requests fulfillment, and to provide contracted level of service. Oro Inc. uses Google Cloud Platform (Google LLC) for hosting, Mailchimp, and Sendgrid Inc. for email sending, Atlassian Jira Service Desk as the Customer Portal for enterprise customers.

Privacy Policy

Non-HR Data

Description:

Notice of Privacy Shield Certification describing our terms for Privacy Shield Vertification

Effective Date: 8/16/2021
Description:

Oro Inc. Privacy Policy published at Oro Inc. corporate site

Effective Date: 8/27/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Oro Inc. at:

Sergiy Fakas
Information Security Officer
Oro Inc.
Klyns'ka St, 23 Kharkiv, Ukraine 61045
8072 Melrose Ave Los Angeles, CA 90046
Los Angeles, California 90046

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Oro Inc. to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against Oro Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission