Industries

  • Automotive
  • Automotive Parts

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/8/2019
Next Certification Due Date: 4/2/2021
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/8/2019
Next Certification Due Date: 4/2/2021
Data Collected: NON-HR

Purpose of Data Collection

Our organization is an eCommerce retailer serving customers. We collect: Registration and Contact Information. When a customer registers to use our Services or updates their profile, we collect their name and email address; shipping address; company name, company title, and other profile information they provide; demographic information; and information they upload like photos. Device and Activity Information. When a customer uses their mobile device with an App or the Site, data recorded on their mobile device about their activity is transferred from their mobile device to our servers. This data is stored and used to provide the Service and is associated with their account. We also collect information about any rehabilitee protocols they may be using. Payment and Shipping Information. If a customer chooses to order a product, our payment processing vendor collects their payment card information and billing address, and their shipping address and other contact details, such as email address and phone number Submissions and Company Service. From time to time we may use surveys, contests or sweepstakes requesting personal or demographic information and customer feedback. If a customer chooses to order a product, they may post a Product review. We automatically receive certain types of information when a customer interacts with us. That information includes their computer’s IP address, access times, their browser type and language, and referring web site addresses. We may also collect information about the type of operating system they use, their account activity, and files and pages accessed or used by them. Use of Personal Information. In general, we use the personal information to process requests or transactions, to provide customers with information or services they request, to inform them about other information, events, promotions, products or services we think will be of interest to them, to facilitate their use of, and our administration and operation of, the website and to otherwise serve the customer. Sharing of Personal Information. We do not share, or trade any of our customers personal information with any third party except as outlined in our Privacy Policy or with their consent. We may disclose personal information: To a third party to provide the Services to the customer, including by providing personal information to our third party payment processors, to original equipment manufacturers of products they order from the Site, and other third party vendors or service providers that have contracted with us to provide the Services who need access to such information to carry out work on our behalf and who may use personal information to improve their services; To a third party to comply with laws or respond to lawful requests and legal process, including national security requirements; To a third party to protect Company, agents, customers, and others including to enforce our agreements, policies and terms of use; To a third party in the good faith belief that disclosure is needed to respond to an emergency, or protect the personal safety of any person; To a third party in connection with an acquisition, merger, or sale of all or a substantial portion of our business, with or to another company. In such an event, the customer will receive notice if their data is transferred and becomes subject to a substantially different privacy policy; Between and among Company and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; To third parties, including advertising agencies, for providing marketing to them via targeted advertisements on third party websites and email marketing; and To third parties to provide contest and sweepstakes to them.

Privacy Policy

Non-HR Data

Description:

This is the Pelican Parts Privacy Policy that we will be posting after completing Privacy Shield Certification.

Effective Date: 5/23/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Pelican Parts, LLC at:

William Chuang
Controller
Pelican Parts, LLC
1600 240th St.
Harbor City, California 90710

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Pelican Parts, LLC to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Pelican Parts, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission