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Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/17/2018
Next Certification Due Date: 9/9/2022
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/17/2018
Next Certification Due Date: 9/9/2022
Data Collected: HR, NON-HR

Purpose of Data Collection

IHGOA processes human resources data and non-human resources data including member, customer, prospective member, prospective customer, and website visitor data. IHGOA processes human resources data for management of its employment relationship with its workforce members and to comply with employment and other laws applicable to its operations. IHGOA processes non-human resources data to process member, customer and visitor: payments; orders; events; communications; and advertising. IHGOA shares human resources data with its human resources related service providers including IHGOA’s Affiliate IHG (InterContinental Hotels Group PLC). IHGOA shares non-human resources data with its members, service providers, and IHGOA’s affiliate IHG.

Privacy Policy

HR Data

IHGOA EU/EEA/Swiss Workforce HR Personal Data Privacy Policy/Notice
Description:

IHGOA EU/EEA/Swiss Workforce HR Personal Data Privacy Policy/Notice

Effective Date: 9/28/2018

Non-HR Data

Description:

This is the privacy policy regarding non-HR personal data as already approved by the BBB on 8.27.18 and later approved by the DoC. It was updated on 8.27.2020 for Schrems II ruling. Updated version is attached.

Effective Date: 8/15/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact IHG Owners Association at:

Barbara McMillan
Director, Finance & Administration
IHG Owners Association
3 Ravinia Drive Suite 100
Atlanta, Georgia 30346

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from IHG Owners Association to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against IHG Owners Association regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission