- Information and Communications Technology
- Information Technology Services
- Data Processing Services
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
We provide help desk software for our b2b customers, who use it for customer support with their clients. We capture personal data (name, email, ip address) of users of our system, as well as our customer's data, which we process on our customer's behalf and with their consent. That data includes emails, tweets, facebook posts. More information can be found here: https://www.groovehq.com/our/privacy
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Groove Networks LLC at:
Newport, Rhode Island 02840
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Groove Networks LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Groove Networks LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission