• Business and Professional Services
  • Translation and Interpretation Services


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/25/2018
Next Certification Due Date: 4/22/2022
Data Collected: HR, NON-HR

Purpose of Data Collection

CQ fluency treats all Personal Data received from any individual, including but not limited to Personnel, Business Contacts and Vendors, as confidential. CQ fluency notifies all identified Data Subjects regarding the types of Personal Data collected and its intended uses. CQ fluency does not use Personal Data for purposes that are incompatible with the Privacy Shield. CQ fluency works with a global network of freelance Vendors in performance of translation, interpreting, consulting and localization services. These Vendors may be exposed to Personal Data in performance of these services. However, they are at all times subject to confidentiality agreements and are authorized only to use such information within the scope of performance of the services. All Vendors handling Personal Data must also agree to the EU Standard Contractual Clauses. When CQ fluency handles Personal Data received directly from Personnel in the EEA, it will inform the Personnel regarding the type of Personal Data being collected, the purpose for collecting the information, the types of Personnel and Third Parties likely to be exposed to this information in performance of services, and that individual’s choices in limiting such exposure. Any Contractor has the right to terminate its working relationship with CQ fluency and request the deletion of Personal Data pertaining to them. However, CQ fluency will continue to maintain its historical business records in such a way so that CQ fluency may retain its historical knowledge and relationships concerning any legal or regulatory inquiries which may later arise. This practice is in the best interests of both parties so that identifying information relating to a particular matter is accessible but sufficiently discrete so that CQ fluency does not accidentally contact them for projects in the future. CQ fluency may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Privacy Policy

HR and Non-HR Data


This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Effective Date: 5/25/2018

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact CQ fluency at:

Leigh Turgut
Quality & Compliance Manager
CQ fluency
2 University Plaza, Suite 406
Hackensack, New Jersey 07601

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from CQ fluency to your question or complaint, please contact the independent recourse mechanism listed below



Appropriate statutory body with jurisdiction to investigate any claims against CQ fluency regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission