EU-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 11/1/2018
Inactive Start Date: 11/14/2020

Purpose of Data Collection

How we collect your information We collect your information when you complete our online forms, purchase our products online, and interact with our community. We track that information using cookies. We record all of the discussions we have with you on the phone. The information we collect includes name, address (if you place an order), email address, IP address, phone number, and location (if you add it to your profile). What we do with it We use your information to send you the products you have ordered from us online. We use your data in big data projects to help us understand trends in the marketplace. We store your information with our cloud service provider in the U.S. We use cookies to monitor your behavior on our website. Who we share it with We share your details with selected business partners which may include: - the cloud service providers that help us store your information and send you email Google and Facebook to give us insight into how people are using our site and understand how to improve our visibility - payment service providers that process your payment information on our behalf shipping carriers and software companies that help us ship your order - lawyers representing us in the event of a legal claim - lawful requests by public authorities, including to meet national security, regulatory or law enforcement requirements

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact iFixit at:

Cynthia Replogle
Chief Privacy Officer
1330 Monterey St
San Luis Obispo, California 93401

Appropriate statutory body with jurisdiction to investigate any claims against iFixit regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission