Other Covered Entities
- Information and Communications Technology
- Information Technology Services
- Data Processing Services
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
BackOffice collects certain personal data such as name, email address, postal address and telephone number. We do not collect sensitive personal data of consumers, customers or suppliers, such as information about medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or other sensitive information as defined by the Privacy Shield framework. We use personal data of consumers, customers, suppliers and others (a) to respond to their requests, (b) to evaluate the quality of our products and services, (c) to communicate with them about our products, services and related issues, (d) to notify them of and administer offers, contests, sweepstakes and other promotions, and (e) for internal administrative and analytics purposes, and (f) to comply with our legal obligations, policies and procedures. BackOffice collects BackOffice also collects or has access to personal data from BackOffice employees, including the following types: contact information, for example, name and personal email address and phone number; date of birth; gender; government-issued identification; information, visa or passport information; educational, employment or military service history; work eligibility and/or authorization; job performance and compensation information; bank account or other financial account information; and other information that an employee may provide. With regards to personal data from BackOffice employees, BackOffice uses such personal data to carry out and support human resources functions and activities, which may include: (i) recruiting and hiring job applicants; (ii) managing BackOffice employee communications and relations; (iii) providing compensation and benefits; (iv) administering payroll; (v) processing corporate expenses and reimbursements; (vi) managing BackOffice employee participation in human resources plans and programs; (vii) carrying out obligations under employment agreements; (viii) managing BackOffice employee performance; (ix) conducting training and talent development; (x) facilitating BackOffice employee relocations and international assignments; (xi) managing BackOffice employee headcount and office allocation; (xii) managing the BackOffice employee termination process; (xiii) managing information technology and communications systems, such as the corporate email system and company directory; (xiv) conducting ethics and disciplinary investigations; (xv) administering BackOffice employee grievances and claims; (xvi) managing audit and compliance matters; (xvii) complying with applicable legal obligations, including government reporting and specific local law requirements; and (xviii) other general human resources purposes. BackOffice also may obtain and process Personal Data about BackOffice employees’ emergency contacts and other individuals (such as spouse, family members, dependents and beneficiaries) to the extent Employees provide such information to BackOffice. BackOffice processes this information to comply with its legal obligations and for benefits administration and other internal administrative purposes.
HR and Non-HR Data
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact BackOffice Associates Holdings, LLC at:
SVP & General Counsel
Needham, Massachusetts 02494
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from BackOffice Associates Holdings, LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against BackOffice Associates Holdings, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission