- Information and Communications Technology
- Application Software
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
FluentPro develops software platforms for migration, governance, administration and integration of data which automate various business processes and are intended for business customers and not individuals. We may collect information, such as name, email address, phone number, etc. from visitors to our website (which could include visitors from the EU/EEA) that fill out our contact form. In addition we collect and process information through our services. When providing services, FluentPro is a “data processor” or “sub-processor” and only processes personal information on behalf of and in accordance with the instructions of its subscribers, which are “data controllers” and/or “data processors,”depending on the context. Subscribers of FluentPro service submit data to the service as part of their use of the service. FluentPro generally does not have a direct relationship with individuals whose personal data is submitted by subscribers to the service. While subscribers decide what data to submit, it typically includes information about their customers, employees, service providers, users or other individuals, which may include contact information, and HR data. We may use personal information we collect to: 1) provide and improve our services; 2) personalize our visitors’ experiences on the sites; 3) respond to emails, requests or questions. FluentPro also stores and uses contact information of subscribers’ representatives, such as name, role, company name, address, phone and email address, in order to provide customer support, send marketing communications or other service updates and maintain its relationship with the customer.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact FluentPro Software Corporation at:
IT Process Manager
Redmond, Washington 98052
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from FluentPro Software Corporation to your question or complaint, please contact the independent recourse mechanism listed below
Appropriate statutory body with jurisdiction to investigate any claims against FluentPro Software Corporation regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission