Other Covered Entities
- Information and Communications Technology
- Cloud Computing
- SaaS Providers
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Customers create an account to use our services to store data on and retrieve data from our systems. Their account information always includes their email address. A customer may choose the free level of service that provides for up to 10 gigabytes of free storage. No additional information is requested for free accounts. If a customer wishes to purchase additional storage they will provide their name, address, phone number, and payment information. They may opt-in to use our computer location option. If so, we record the TCP/IP address of the customer's computer. We use third parties such as Stripe to process the payments and refunds. We use email marketing companies such as Hubspot and SendGrid to communicate with customers. We use text verification companies such as Plivo and Twillio to offer optional two-factor authentication capabilities to customers.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Backblaze, Inc. at:
San Mateo, California 94401
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Backblaze, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Backblaze, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission