Other Covered Entities

Backblaze, Inc.

Industries

  • Information and Communications Technology
  • Cloud Computing
  • SaaS Providers

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/19/2018
Next Certification Due Date: 6/30/2020
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/19/2018
Next Certification Due Date: 6/30/2020
Data Collected: NON-HR

Purpose of Data Collection

Customers create an account to use our services to store data on and retrieve data from our systems. Their account information always includes their email address. A customer may choose the free level of service that provides for up to 10 gigabytes of free storage. No additional information is requested for free accounts. If a customer wishes to purchase additional storage they will provide their name, address, phone number, and payment information. They may opt-in to use our computer location option. If so, we record the TCP/IP address of the customer's computer. We use third parties such as Stripe to process the payments and refunds. We use email marketing companies such as Hubspot and SendGrid to communicate with customers. We use text verification companies such as Plivo and Twillio to offer optional two-factor authentication capabilities to customers.

Privacy Policy

Non-HR Data

Description:

The attached document (BACKBLAZE Privacy Notice.docx) will replace the existing privacy policy which is located at www.backblaze.com/company/privacy.html. This will occur once we have been notified the Department of Commerce has approved the submitted privacy policy (BACKBLAZE Privacy Notice.docx). The "Effective Date" will be updated to reflect the date the new policy goes into effect after approval.

Effective Date: 5/23/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Backblaze, Inc. at:

Andrew Klein
Director, Compliance
Backblaze, Inc.
San Mateo
500 Ben Franklin Court
San Mateo, California 94401

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Backblaze, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Backblaze, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission