Industries

  • Information and Communications Technology
  • Software
  • Application Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/24/2018
Next Certification Due Date: 10/10/2020
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/24/2018
Next Certification Due Date: 10/10/2020
Data Collected: NON-HR

Purpose of Data Collection

Personal data of customers from EU and their end users required for provision of our products. The data may be disclosed only to our hosting or other similar service provider.

Privacy Policy

Non-HR Data

Document: Privacy Policy
Description:

This is our privacy policy that describes how we handle the data of our Subscribers. It does not include provisions about the Privacy Shield yet, we will add them upon the approval of the current application.

Effective Date: 5/24/2018
Description:

This Privacy Policy describes how the Company collects, uses, shares and secures the personal data of the subscribers to the Jivochat Service (the “Subscriber(s)” or “you” or “yours”, personal data subject, as applicable). It also describes the Subscriber’s choices regarding use, access and correction of the Subscriber’s personal data. The capitalized terms used in this Policy but not defined herein shall have the same meaning assigned to them in Company’s Terms and Conditions (jivochat.com/terms).

Effective Date: 10/11/2019

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact JivoSite Inc. at:

Svetlana Kolbina
Specialist
JivoSite Inc.
1811 Silverside Road Wilmington, Delaware, 19810
1811 Silverside Road
Wilmington, Delaware 19810

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from JivoSite Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against JivoSite Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission