Industries

  • Information and Communications Technology
  • Software
  • Application Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 6/24/2018
Next Certification Due Date: 5/18/2021
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 6/24/2018
Next Certification Due Date: 5/18/2021
Data Collected: NON-HR

Purpose of Data Collection

Oktopost’s customers determine the types of data they submit to Oktopost to process on their behalf in the course of using Oktopost’s social media management services. Personal data provided by customers consists mostly of business-related information such as first and last name, entity information, professional title, business contact information, business network, as well as activities, interactions, preferences and connection information (e.g., IP addresses). Oktopost also collects the same categories of personal data for its own use. Oktopost acts only as a data processor with respect to personal information from the EEA and Switzerland that it receives from its customers. Accordingly, Oktopost has no direct relationship with the individuals whose information it receives from its customers or their business partners. Oktopost does not control such information, does not select or determine the specific types of data that it processes, and does not determine the purpose for which it is processed. Oktopost also receives personal data from its customers, prospective customers and business partners for its own sales and marketing activities and internal business operations. Oktopost determines the purposes and means of processing such information and, in this context, acts as a data controller. Oktopost similarly acts as a data controller for information it receives as part of its provision of employee benefits and services and which it processes for its own employee administration purposes. Oktopost may share personal data we collect with a limited number of third parties who process personal data on our behalf to provide Oktopost’s services, such as subsidiaries, affiliates and subcontractors, as well as to select business partners with whom our customers have independently contracted and authorized such disclosures in connection with our services. Oktopost may also disclose personal data to service providers contracted to provide services on our behalf.

Privacy Policy

Non-HR Data

Document: Privacy Policy
Description:

Public facing Privacy Policy.

Effective Date: 3/19/2018
Description:

An overview of Oktopost's security compliance and sub-processors.

Effective Date: 1/1/2019

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Oktopost Technologies Inc. at:

Ben Green
VP Operations
Oktopost Technologies Inc.
3423 Piedmont Road NE #405
Atlanta, Georgia 30305

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Oktopost Technologies Inc. to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against Oktopost Technologies Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission