- Business and Professional Services
- Operations and Maintenance Services
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Magento provides a customizable eCommerce platform for businesses, including related software and services. In connection with the provision of those services, Magento may process personal information: (i) submitted to Magento by customer personnel, or (ii) by customers’ end users based on customer instruction. We utilize certain service providers to help us in providing our services to customers, including, for example, to assist Magento in data storage, customer relationship management, and support. Our providers may access, process or store personal information in the provision of those services to Magento. Consistent with Magento’s obligations under Privacy Shield, we have contracts with our service providers that limit access, usage and disclosure of such personal information. We also maintain a list of these service providers on our website and notify our business customers in advance of any changes to this list.
Updated with arbitration clause
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact X.commerce, Inc. dba Magento, Inc. at:
Senior Privacy Counsel
San Jose, California 95110
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from X.commerce, Inc. dba Magento, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against X.commerce, Inc. dba Magento, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission