Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/24/2018
Next Certification Due Date: 5/24/2019
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/24/2018
Next Certification Due Date: 5/24/2019
Data Collected: NON-HR

Purpose of Data Collection

Magento provides a customizable eCommerce platform, including related software and services. In connection with the provision of those services, Magento may process personal information: (i) submitted to Magento by customer personnel, or (ii) by customers’ end users based on customer instruction. We utilize certain service providers to help us in providing our services to customers, including, for example, to assist Magento in data storage, customer relationship management, and support. Our providers may access, process or store personal information in the provision of those services to Magento. Consistent with Magento’s obligations under Privacy Shield, we have contracts with our service providers that limit access, usage and disclosure of such personal information.

Privacy Policy

Non-HR Data

Description:

This Privacy Policy describes our practices in connection with information that we collect through https://magento.com and any other websites operated by us from which you are accessing this Privacy Policy (the “Websites”), through our social media pages, as well as through HTML-formatted email messages that we send to you that link to this Privacy Policy.

Effective Date: 5/25/2018
Description:

This Privacy Shield Privacy Policy is for Personal Information that is collected by our customers and Magento affiliates located in the European Economic Area (the “EEA”) and Switzerland and transferred to Magento.

Effective Date: 5/25/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact X.commerce, Inc. dba Magento, Inc. at:

Colleen Lam
Associate General Counsel
X.commerce, Inc. dba Magento, Inc.
3640 Holdrege Avenue
Los Angeles, California 90016

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from X.commerce, Inc. dba Magento, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against X.commerce, Inc. dba Magento, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission