Industries

  • Business and Professional Services
  • Operations and Maintenance Services

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/24/2018
Next Certification Due Date: 4/18/2020
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/24/2018
Next Certification Due Date: 4/18/2020
Data Collected: NON-HR

Purpose of Data Collection

Magento provides a customizable eCommerce platform for businesses, including related software and services. In connection with the provision of those services, Magento may process personal information: (i) submitted to Magento by customer personnel, or (ii) by customers’ end users based on customer instruction. We utilize certain service providers to help us in providing our services to customers, including, for example, to assist Magento in data storage, customer relationship management, and support. Our providers may access, process or store personal information in the provision of those services to Magento. Consistent with Magento’s obligations under Privacy Shield, we have contracts with our service providers that limit access, usage and disclosure of such personal information. We also maintain a list of these service providers on our website and notify our business customers in advance of any changes to this list.

Privacy Policy

Non-HR Data

Description:

New privacy policy reflects changes to data collection and use as an Adobe company

Effective Date: 4/8/2019

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact X.commerce, Inc. dba Magento, Inc. at:

Micah Thorner
Senior Privacy Counsel
X.commerce, Inc. dba Magento, Inc.
601 Townsend Street, San Francisco, CA 94103
345 Park Avenue
San Jose, California 95110

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from X.commerce, Inc. dba Magento, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against X.commerce, Inc. dba Magento, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission