Industries

  • Information and Communications Technology
  • Software
  • Software Development Tools

Participation

EU-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 1/2/2019
Inactive Start Date: 1/13/2023

Swiss-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 1/2/2019
Inactive Start Date: 1/13/2023

Purpose of Data Collection

Backtrace processes software diagnostic information on behalf of our customers. Our customers are considered data controllers, and when we collect information on their behalf, it is only in accordance with their instructions. We make use of third party data services (i.e. hosting, backup, monitoring) and may need to share user information with them in the course of doing business. We do not provide the right to use that information beyond what is necessary to assist us.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Backtrace I/O at:

Jason Davis
VP, Product Management
Backtrace I/O
PO Box 4898
New York City, New York 10185


Appropriate statutory body with jurisdiction to investigate any claims against Backtrace I/O regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission