Other Covered Entities

Tawk.to Incorporated

Industries

  • Information and Communications Technology
  • Software
  • Application Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/9/2019
Next Certification Due Date: 1/9/2020
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/9/2019
Next Certification Due Date: 1/9/2020
Data Collected: HR, NON-HR

Purpose of Data Collection

Like most internet-service operators, tawk.to collects non-personally-identifying information of the sort that web browsers, apps and servers typically make available, such as the browser type, language preference, geographical location, referring site, and the date and time of each visitor request. tawk.to’s purpose in collecting non-personally identifying information is to better understand how tawk.to’s visitors use its services, and to provide tawk.to users the ability to understand how their visitors use their services. From time to time, tawk.to may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its services. tawk.to also collects potentially personally-identifying information like Internet Protocol (IP) addresses for users that use the services and visitors. Certain visitors to tawk.to’s websites and users of tawk.to’s apps choose to interact with tawk.to in ways that require tawk.to to gather personally-identifying information. The amount and type of information that tawk.to gathers depends on the nature of the interaction. For example, we ask users of our app to provide an email address. In each case, tawk.to collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with tawk.to. tawk.to does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. tawk.to may collect statistics about the behavior of visitors to its websites. However, tawk.to does not disclose personally-identifying information other than as described below.

Privacy Policy

HR Data

TAWK.TO HR PRIVACY POLICY
Description:

Updated HR privacy policy - Accessible through the organization's internal intranet.

Effective Date: 11/19/2018

Non-HR Data

Description:

Updated privacy policy

Effective Date: 11/19/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Tawk.to Inc. at:

Robert D'Assisi
Director
Tawk.to Inc.
187 E. Warm Springs Rd. Suite B298 Las Vegas, Nevada 89119
187 E Warm Sprigs Road, Suite B298
Las Vegas, Nevada 89119

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Tawk.to Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Tawk.to Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission