Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 6/27/2018
Next Certification Due Date: 6/2/2022
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 6/27/2018
Next Certification Due Date: 6/2/2022
Data Collected: NON-HR

Purpose of Data Collection

Narvar offers a software as a service platform to customers that have contracted with Narvar to help manage and improve consumers’ post-purchase experience. Narvar collects personal data from our customers when they create an account, use or order products or services, request information (including a demo), ask to download content (such as a white paper or an e-book), communicate with customer service, or subscribe to emailing lists. Narvar also collects and processes on behalf of our customers, personal data about consumers who make a purchase for product or services on our customers’ websites, mobile applications or other services. Narvar processes personal data such as first and last name, job title, email address, phone number, mailing address, Narvar account password, payment and billing information and country location to provide these services. Narvar discloses personal data to its affiliates and service providers as set forth in the Privacy Policy, and, where required, to applicable government agencies.

Privacy Policy

Non-HR Data

Document: June 2021
Description:

Updated recourse mechanism and privacy policy

Effective Date: 6/2/2021

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Narvar at:

Jay DeGooyer
Head of Legal
Narvar
3 East Third Avenue, Suite 211
San Mateo, California 94401

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Narvar to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Narvar regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission