Industries

  • Information and Communications Technology
  • Information Services

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/26/2018
Next Certification Due Date: 8/3/2023
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/26/2018
Next Certification Due Date: 8/3/2023
Data Collected: NON-HR

Purpose of Data Collection

Fivetran's data pipe product platform does not collect any personal data. Fivetran data controller customers may transmit personal data through the platform as part of their normal usage. Fivetran never stores such data for more than 24 hours as part of its processing activities. Fivetran collects personal contact information, such as name, company name, address, phone number, and email address when registering with the platform, and additional billing and other business information when purchasing the Services. Fivetran may also collect information from users browsing the company's website through the use of commonly-used information-gathering tools, such as cookies and Web beacons. Such Information includes typical browsing data such as browser type and language, IP address, and clickthrough behavior.

Privacy Policy

Non-HR Data

Document: Privacy Policy
Description:

Company privacy policy

Effective Date: 8/9/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Fivetran Inc at:

Seth Batey
Senior Privacy Counsel
Fivetran Inc
1221 Broadway Street, Suite 2400
Oakland, California 94612

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Fivetran Inc to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against Fivetran Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission