Other Covered Entities
- Information and Communications Technology
- Cloud Computing
- SaaS Providers
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Brightcove provides cloud solutions for transcoding, hosting and delivering video to internet-connected devices. Brightcove’s services include analytics and other usage data relating to its customers’ distribution of their video content using the services. In addition to business contact information and other data provided to Brightcove by its customers, Brightcove may collect personal data of end user viewers at the request of, and on behalf of, such customers in connection with the display and distribution of their video content.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Brightcove Inc. at:
Sr. Director, Business & Legal Affairs
BOSTON, Massachusetts 02210
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Brightcove Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Brightcove Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission