Other Covered Entities

Zencoder Inc.

Industries

  • Information and Communications Technology
  • Cloud Computing
  • SaaS Providers

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/5/2018
Next Certification Due Date: 4/30/2020
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/5/2018
Next Certification Due Date: 4/30/2020
Data Collected: NON-HR

Purpose of Data Collection

Brightcove provides cloud solutions for transcoding, hosting and delivering video to internet-connected devices. Brightcove’s services include analytics and other usage data relating to its customers’ distribution of their video content using the services. In addition to business contact information and other data provided to Brightcove by its customers, Brightcove may collect personal data of end user viewers at the request of, and on behalf of, such customers in connection with the display and distribution of their video content.

Privacy Policy

Non-HR Data

Description:

Brightcove privacy notice pertaining to the use of Brightcove Services.

Effective Date: 5/3/2018
Description:

Brightcove's privacy notice pertaining to the Brightcove websites.

Effective Date: 4/17/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Brightcove Inc. at:

Sarah Arvesen
Sr. Director, Business & Legal Affairs
Brightcove Inc.
Legal Team
290 Congress St., 4th Floor
BOSTON, Massachusetts 02210

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Brightcove Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Brightcove Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission