Industries

  • Information and Communications Technology
  • Software
  • Application Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/19/2018
Next Certification Due Date: 4/16/2021
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/19/2018
Next Certification Due Date: 4/16/2021
Data Collected: NON-HR

Purpose of Data Collection

Collected From: 1. Helpshift's Customers 2. End-users on behalf of Helpshift's customers 3. Website visitors 4. Employees of Helpshift in EU region. Purpose: 1. To provide, operate, optimize and maintain Helpshift’s Website and Services;

Privacy Policy

HR and Non-HR Data

Document: Privacy Policy
Description:

Privacy Policy for Non-HR Data

Effective Date: 3/27/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Helpshift, Inc at:

Adityo Deshmukh
Manager - Information Security
Helpshift, Inc
343 Sansome Street, Suite 500
San Francisco, California 94104

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Helpshift, Inc to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against Helpshift, Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission