Other Covered Entities
- Information and Communications Technology
- Analytics Software
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
LogRocket processes personal data about our clients' visitors (including pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected such as the referring URL, browser, operating system, cookie information, and Internet Service Provider) for helping them improve website usability. In the course of business, we may hire third party individuals and organizations to help us make the LogRocket Services better. These third parties include our web host provider, other SaaS providers, such as an email hosting service, payment processors or outside contractors we hire to perform maintenance or assist us in securing our website. We may also hire third parties to operate, maintain, repair, or otherwise improve or preserve our website or its underlying files or systems.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact LogRocket at:
Boston, Massachusetts 02110
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from LogRocket to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against LogRocket regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission