EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/29/2018
Next Certification Due Date: 6/5/2021
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/29/2018
Next Certification Due Date: 6/5/2021
Data Collected: HR, NON-HR

Purpose of Data Collection

Through its ad server, Index Exchange also acts as a service provider to enable its publishers, advertisers, ad networks and other clients to collect and use data for advertising purposes on their digital and mobile platforms across the Internet. Publishers may use our services to process consumer data, which they collect or source. Their data collection, use, and sharing practices may be governed by their own privacy policies and differ from those found in Index Exchange’s Privacy Policy. In general, like most standard website servers, Index Exchange uses log files to track transactions. These log files include internet protocol (IP) addresses, browser types used, postal or zip codes, the internet service provider (ISP) utilised, referring/exit pages, platform type, date/time stamps, device IDs, and number of clicks among others. This information is then used to analyze trends, administer the site, and personalize advertisements to users accordingly. Index Exchange does not collect a website user’s Personally Identifiable Information (PII) as defined under United States federal law. Index Exchange uses cookies to facilitate transactions between buyers and sellers of digital advertising inventory and, among other things, to enable its demand-side partners, publishers, data management platforms, and other third-party clients to effectively: (a) target advertisements to users of digital media properties, (b) evaluate and assess their advertisements and campaigns; and (c) view and enforce user opt-out choices. Index Exchange’s platform further uses cookies to associate information that does not directly identify an individual user with browsers and devices, so that Index Exchange’s platform and Index Exchange clients/partners can then use the information to select advertisements and campaigns for delivery via the Index Exchange platform. Index Exchange engages in cookie syncing, which is the matching of Index Exchange cookie IDs to Index Exchange clients’/partners’ cookie IDs.

Privacy Policy

HR Data

Index Exchange Processing of Employee Data Policy

Policy on the processing of employee data at Index Exchange

Effective Date: 7/8/2020

Non-HR Data


Public facing privacy policy

Effective Date: 3/15/2018

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Index Exchange, Inc. at:

Jennifer Hood
Associate General Counsel
Index Exchange, Inc.
74 Wingold Avenue, Toronto, ON M6B1P5
20 W. 22nd St., Suite 101
New York, New York 10010

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Index Exchange, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Index Exchange, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission