Other Covered Entities
- Information and Communications Technology
- Cloud Computing
- SaaS Providers
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Urban Airship provides SaaS platform and related services that our customers use to operate aspects of their businesses. These include applications for user engagement, providing notifications via multiple channels, including mobile application based notifications, in-app or browser based notifications, email, mobile wallet passes and voice notifications. In providing access and use of the SaaS platform and related services, Urban Airship processes data our customers submit, upload or instruct us to collect on their behalves. While Urban Airship's customers, as data controllers, decide what data to process, it typically includes information regarding users of customers' digital properties, such as mobile applications, websites or emails. Urban Airship uses a limited number of third-party service providers to assist us in providing our services to customers, such as transmission of data, storage of data, database monitoring, and provide related services. These third parties may access, process, or store personal data in the course of providing their services, and Urban Airship maitains contracts with these third parties restricting their access, use and disclosure of personal data in compliance with our Privacy Shield obligations.
This Privacy Statement applies to information that we collect when you: (i) visit our websites including www.airship.com and www.apptimize.com (the “Sites”); (ii) use our mobile applications, mobile wallet passes, and other software applications made available by us for use on or through computers and mobile devices that link to this Privacy Statement; (iii) visit our branded social media pages; (iv) visit our offices; (v) receive communications from us, including emails, phone calls or texts; (vi) register for, attend and/or otherwise take part in our events, webinars or contests; (vii) submit a job application to us; or (vii) use the Airship Platform as an authorized user (for example, as an employee of one of our customers who provided you with login access to the Airship Platform where we act as a controller of your data (collectively, including the Sites, the “Services”). “You” refers to any individuals who visits or uses the Services.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Urban Airship Inc. d/b/a Airship at:
SVP, General Counsel
Portland, Oregon 97209
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Urban Airship Inc. d/b/a Airship to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Urban Airship Inc. d/b/a Airship regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission