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EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/16/2017
Next Certification Due Date: 5/16/2018
Data Collected: NON-HR

Purpose of Data Collection

The GovDelivery system has two classes of users: Agency administrators and citizens who wish to receive information from the Agency. Agency administrators must provide their name, email address, and (if the agency wishes to use two-factor authentication) phone number. By default, the GovDelivery system requires only an individual citizen's email address to function. Optionally, a government agency can work with the GovDelivery implementation team to request other optional information such as name, phone number, zip code, and the like. This data is never used by GovDelivery and is instead only used by the government Agency to provide information/services to the citizen. GovDelivery does not utilize any of the data for anything other than providing the service, and there is no disclosure to third parties.

Privacy Policy

Non-HR Data


The link to our privacy policy is added here. It matches the attachment. Thank you!

Effective Date: 2/1/2017

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact GovDelivery, LLC at:

Christopher White
Information System Security Officer
GovDelivery, LLC
408 St Peter St Suite 600, St. Paul, MN 55102
408 St Peter St Suite 600
St. Paul, Minnesota 55102

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from GovDelivery, LLC to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against GovDelivery, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission