Other Covered Entities

GovLoop
Granicus Australia Pty Ltd.
Granicus Canada Holdings ULC
Granicus Technologies India Pvt Ltd.
Granicus, Inc
Granicus-Firmstep Ltd

Industries

  • Information and Communications Technology
  • Information Services

Participation

UK Extension to the EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 10/6/2023
Next Certification Due Date: 2/10/2024
Data Collected: HR, NON-HR

EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 5/16/2017
Next Certification Due Date: 2/10/2024
Data Collected: HR, NON-HR

Purpose of Data Collection

The Granicus govDelivery system has two classes of users: Agency administrators and citizens (subscribers) who wish to receive information from the Agency. govDelivery collects identifiers, browser information, internet/network activity, authentication servicers and agent string data from agency administrators. On the subscriber side, identifiers, audio/visual data, browser information, geolocation, internet/network activity and agent string data are collected. Data is processed to provide services on behalf of the clients and legitimate interest such as security and analytics. govDelivery utilizes these data processors to assign assist it in providing services to the client: application performance monitoring service provider, user analytics service provider, text message delivery service provider, Customer Relationship Management service provider, database service provider, cloud computing service provider, centralized logging service providers and captcha service provide For UK Granicus govService implementations, the only instance when data is stored outside of the EU is when you contact our customer support team and provide them your information. All other data is stored in the EU, per the privacy policy. From a marketing (non-application) perspective, we may use the personal information we collect from our customers and potential customers located in the EU for legitimate business purposes, including: communications regarding marketing and technical information concerning our products and services and notifying our customers and potential customers regarding product launches and important events. From an HR perspective, Granicus processes personal data of employees and candidates for recruiting, benefits, payroll and other human resources services. We may disclose personal data to our agents or sub-contractors, such as application tracking system vendor, payroll system vendor, benefit providers, etc.

Privacy Policy

HR Data

Candidate Privacy Policy
Description:

The privacy policy that relates to candidates that apply for employment at Granicus.

Effective Date: 3/30/2021
Employee Privacy Policy
Description:

This contains the privacy policy that pertains to Granicus employees and is available internally only.

Effective Date: 12/12/2023

Non-HR Data

Description:

This privacy policy covers the govDelivery application as it relates to the admin users (i.e.: paying customers of the service) who access and use our service.

Effective Date: 3/30/2021
Description:

The link is for the GovDelivery Privacy Shield Policy in the EU.

Effective Date: 1/28/2022
Description:

This privacy policy covers the subscriber (i.e.: Member of the public) who uses our system to subscribe to topics that the government then communicates to.

Effective Date: 3/30/2021
Description:

Privacy policy for the GovLoop product family.

Effective Date: 3/30/2021
Description:

Granicus govService Admin privacy policy as it relates to admins of the product.

Effective Date: 3/30/2021
Description:

govService privacy policy as it relates to citizens/subscribers of the service.

Effective Date: 3/30/2021
Description:

The link to our privacy policy for the company.

Effective Date: 3/30/2021

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Granicus LLC at:

Lindsy Martin
Counsel and Contracts Manager
Granicus LLC
1152 15th Street NW, Suite 800
Washington, District of Columbia 20005

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Granicus LLC to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against Granicus LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission