• Information and Communications Technology
  • Information Services


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/16/2017
Next Certification Due Date: 6/4/2020
Data Collected: HR, NON-HR

Purpose of Data Collection

The Granicus system has two classes of users: Agency administrators and citizens who wish to receive information from the Agency. Agency administrators must provide their name, email address, and (if the agency wishes to use two-factor authentication) phone number. By default, the Granicus system requires only an individual citizen's email address to function. Optionally, a government agency can work with the Granicus implementation team to request other optional information such as name, phone number, zip code, and the like. This data is never used by Granicus and is instead only used by the government Agency to provide information/services to the citizen. Granicus does not utilize any of the data for anything other than providing the service, and there is no disclosure to third parties. From a marketing (non-application) perspective, we may use the personal information we collect from our customers and potential customers located in the EU for legitimate business purposes, including: communications regarding marketing and technical information concerning our products and services and notifying our customers and potential customers regarding product launches and important events. From an HR perspective, Granicus processes your personal data to ensure the efficiency and effectivity of our human resources and payroll practices. We may disclose personal data to our agents or sub-contractors, such as our payroll system vendor, for purposes of providing human resources services such as payroll and insurance.

Privacy Policy

HR Data

GDPR - Privacy Statement - Employee

Granicus/GovDelivery's GDPR policy as it relates to HR/employee data. This is an internal policy, so no public URL is available. Employees can find the latest version of this Privacy Statement on Insights and/or by requesting a copy from Human Resources

Effective Date: 3/15/2018

Non-HR Data


The link to our privacy policy is added here. It matches the attachment. Thank you!

Effective Date: 2/1/2017

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Granicus LLC at:

Christopher White
Information System Security Officer
Granicus LLC
408 St Peter St Suite 600, St. Paul, MN 55102
408 St Peter St Suite 600
St. Paul, Minnesota 55102

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Granicus LLC to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Granicus LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission