- Information and Communications Technology
- Information Services
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
The Granicus system has two classes of users: Agency administrators and citizens who wish to receive information from the Agency. Agency administrators must provide their name, email address, and (if the agency wishes to use two-factor authentication) phone number. By default, the Granicus system requires only an individual citizen's email address to function. Optionally, a government agency can work with the Granicus implementation team to request other optional information such as name, phone number, zip code, and the like. This data is never used by Granicus and is instead only used by the government Agency to provide information/services to the citizen. Granicus does not utilize any of the data for anything other than providing the service, and there is no disclosure to third parties. From a marketing (non-application) perspective, we may use the personal information we collect from our customers and potential customers located in the EU for legitimate business purposes, including: communications regarding marketing and technical information concerning our products and services and notifying our customers and potential customers regarding product launches and important events. From an HR perspective, Granicus processes your personal data to ensure the efficiency and effectivity of our human resources and payroll practices. We may disclose personal data to our agents or sub-contractors, such as our payroll system vendor, for purposes of providing human resources services such as payroll and insurance.
Granicus/GovDelivery's GDPR policy as it relates to HR/employee data. This is an internal policy, so no public URL is available. Employees can find the latest version of this Privacy Statement on Insights and/or by requesting a copy from Human Resources
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Granicus LLC at:
Information System Security Officer
St. Paul, Minnesota 55102
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Granicus LLC to your question or complaint, please contact the independent recourse mechanism listed below
HR RECOURSE MECHANISM
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Granicus LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission