• Information and Communications Technology
  • Software
  • Information and Communications Technology
  • Software


Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/23/2017
Next Certification Due Date: 3/5/2021
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/22/2017
Next Certification Due Date: 3/5/2021
Data Collected: NON-HR

Purpose of Data Collection

Online data, such as user's name, email address, company name, and user-chosen password, collected through customer sign-up, or names, email addresses, company names, as may be collected online by productboard's customers' customers, and placed on productboard's platform. ProductBoard may use the personal information provided to operate the Service and tailor its customers' needs, for billing, identification and authentication, to contact and communicate with you and your end-users about the Service and your and their use of the Service, send marketing materials (subject to your opt-out option), for research purposes, and to generally improve the content and functionality of the Service. ProductBoard may also share personal information with its third-party service providers (such as its credit card processors and hosting partners) to provide the necessary hardware, software, networking, storage, and other services we use to operate the Service and maintain high-quality user experience. We do not permit our service providers to use the personal information we share for their marketing purposes.

Privacy Policy

Non-HR Data


This Policy details our commitment to protecting the privacy of individuals who visit our Websites (as herein defined) (“Website Visitors”), who register to use our Services, or who attend or register to attend sponsored events or other events at which the ProductBoard Group participates (“Attendees”). For the purposes of this Policy, the term, “Websites”, shall refer collectively to as well as the other websites that the ProductBoard Group operates and that link to this Policy and the term “Services”shall refer to our on-demand product management platform, tools and services made available from the Websites. “Subscriber” shall refer to an individual or an entity that has agreed to a Service Agreement for use of our Services.

Effective Date: 3/5/2020

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact ProductBoard, Inc. at:

Mario Kamburov
Platform and Security Operations Manager
ProductBoard, Inc.
612 Howard Street
San Francisco, California 94105

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from ProductBoard, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against ProductBoard, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission