Other Covered Entities



  • Education
  • Education Technology


Swiss-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 6/7/2017
Inactive Start Date: 5/3/2021

EU-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 3/21/2017
Inactive Start Date: 5/3/2021

Purpose of Data Collection

The Purpose of Personal Data When you create an account with us, we ask for personal information such as name, email, phone, job title, and school, so that we can correctly administer your account and provide you with the best customer service. All information we request is directly linked to a specific purpose, such as registering for a trial service, requesting access to our academic content database, or requesting web content (i.e. a newsletter, case study, video, etc.). Namely to: Verify your identity and connection with a specific institution or company, to determine your eligibility to use our services or mobile application Turnitin Feedback Studio. Download content from our website, such as demos, whitepapers, or webcasts. Provide receipt and confirmation of successful text uploads. Send important messages about our service, such as any changes to functionality. Send system emails, including account setup and password retrieval information, as well as digital receipts when you submit papers to the Turnitin Database. Provide additional product and service support as needed.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Turnitin, LLC at:

Angela Rhee
Director of Business Affairs
Turnitin, LLC
Oakland CA USA
2101 Webster St, Suite 1800
Oakland, California 94612

Appropriate statutory body with jurisdiction to investigate any claims against Turnitin, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission