Other Covered Entities

ABTS Convention Services, Inc.


  • Travel and Tourism
  • Destination Management Organizations


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/8/2019
Next Certification Due Date: 6/4/2022
Data Collected: NON-HR

Purpose of Data Collection

ABTS Convention Services, Inc. is a United States based company authorized by event organizers and group sponsors to provide Housing and travel related services for their events and groups. We require access to your personal data in order to fulfill our services including: Performance of a contract we have with you (such as Housing Agreements), Providing you with Proposals/Quotes, Payment Processing, Event Registration, compliance with a legal obligation (such as tax obligations), and to inform you of upcoming deadlines, events and other important dates. In order to provide our services, we may need to collect the following types of information from you: a) Contact details such as name, address, telephone number and email address (to secure your accommodation, arrange your travel, register you for an event and to keep in contact with you). b) Identification information including institution, city, country of work or residence (if you participate in education programs and are requesting CME credit). c) Billing information such as credit card details and billing address. d) We may receive information about how and when you use our websites, we store it in log files and data files. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the website. We disclose Personal Information only to the following types of third parties for the purposes described previously: a) Rooming lists containing personal data of individuals attending an event provided by group Sponsors (or Travel Agencies representing said Sponsors), and shared with Event organizers, Housing Companies, Hotels, Restaurants and other travel related Service Providers in order to complete your booking. b) Payment details provided by a group Sponsor, their agent, or an Individual attendee, sent to our Payment Processing vendor and Bank. We do not share personal data with non-agent third parties or permit the use of your information for reasons other than those for which it was originally provided. We may be required to provide an EU individual’s personal data in response to lawful requests by public authorities including to meet law enforcement and national security requirements.

Privacy Policy

Non-HR Data

Document: Privacy Policy

This Privacy Policy explains how we collect, hold and use your personal information in accordance with applicable data privacy legislation including the General Data Protection Regulation and EU-US Privacy Shield Framework. By providing your personal information, you acknowledge that we will only use it in accordance with this Policy.

Effective Date: 5/26/2021

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact ABTS Convention Services, Inc. at:

Adam Graham
EVP Information Technology
ABTS Convention Services, Inc.
Adam Graham
1666 79st causeway
Miami, Florida 33141

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from ABTS Convention Services, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against ABTS Convention Services, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission