EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Lantirn Incorporated provides Customer Support Software (Re:amaze) as a hosted software service to small and medium sized businesses. As such, we collect data (e.g. name, email, title, IP) for Customer Support Staff using the software to provide customer support services. In addition, we also collect data (e.g. name, email, IP) for customers who write in customers who write into the hosted support desks on behalf of companies that use our software. We collect this data to facilitate end-to-end communicate between Customers looks for support help and Companies that use our software to provide support.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Lantirn Incorporated at:
Sunnyvale, California 94087
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Lantirn Incorporated to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Lantirn Incorporated regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission