Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/22/2018
Next Certification Due Date: 4/22/2019
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/22/2018
Next Certification Due Date: 4/22/2019
Data Collected: NON-HR

Purpose of Data Collection

Lantirn Incorporated provides Customer Support Software (Re:amaze) as a hosted software service to small and medium sized businesses. As such, we collect data (e.g. name, email, title, IP) for Customer Support Staff using the software to provide customer support services. In addition, we also collect data (e.g. name, email, IP) for customers who write in customers who write into the hosted support desks on behalf of companies that use our software. We collect this data to facilitate end-to-end communicate between Customers looks for support help and Companies that use our software to provide support.

Privacy Policy

Non-HR Data

Document: Privacy Policy
Description:

Re:amaze (hosted software application) Privacy Policy covering usage of Customer data.

Effective Date: 3/5/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Lantirn Incorporated at:

Heng Ong
CTO
Lantirn Incorporated
1272 Townsend Terrace
Sunnyvale, California 94087

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Lantirn Incorporated to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against Lantirn Incorporated regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission