Participation

EU-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 4/22/2018
Inactive Start Date: 4/24/2021

Swiss-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 4/22/2018
Inactive Start Date: 4/24/2021

Purpose of Data Collection

Lantirn Incorporated provides Customer Support Software (Re:amaze) as a hosted software service to small and medium sized businesses. As such, we collect data (e.g. name, email, title, IP) for Customer Support Staff using the software to provide customer support services. In addition, we also collect data (e.g. name, email, IP) for customers who write in customers who write into the hosted support desks on behalf of companies that use our software. We collect this data to facilitate end-to-end communicate between Customers looks for support help and Companies that use our software to provide support.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Lantirn Incorporated at:

Heng Ong
CTO
Lantirn Incorporated
1272 Townsend Terrace
Sunnyvale, California 94087


Appropriate statutory body with jurisdiction to investigate any claims against Lantirn Incorporated regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission