Other Covered Entities
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Urjanet provides utility data aggregation services to our customers that use this data to operate various aspects of their businesses. Urjanet extracts utility bill data from a utility provider on behalf of our customers, with their permission. The types of personal data that may be collected include online utility account credentials, name on account, address on account, utility consumption history and payment history. Where we process any personal information on behalf of our customers pursuant to our services agreements, we do so only as data processor and for the support and maintenance of services.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Urjanet, Inc. at:
Director of Information Security
Atlanta, Georgia 30309
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Urjanet, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Urjanet, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission