• Information and Communications Technology
  • Information Technology Services


Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/6/2018
Next Certification Due Date: 3/7/2020
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/10/2017
Next Certification Due Date: 3/25/2021
Data Collected: NON-HR

Purpose of Data Collection

Acquia Inc. is a provider of cloud platform related services, including Platform as a Service (PaaS) and Software as a Service (SaaS) products, technical support services and professional consulting services for digital experiences, including Drupal websites which may process personally identifiable information at the direction of its customers. Due to the nature of these services, we may collect, store and process on our customers? behalf personally identifiable information such as name, e-mail address, address, phone number, password, screen name, credit card information and other contact information that is transmitted with our customers' clients use of the services. In addition, we may collect, store and process personally identifiable information such as name, e-mail address and phone number for our own purposes such as offline and online marketing activities and the provision of our services to our customers. Acquia uses third-party service providers to assist in providing the above services to its customers and only discloses personally identifiable information to such third party service providers that have contracted to provide such services on our behalf.

Privacy Policy

Non-HR Data

Document: Privacy Policy


Effective Date: 1/1/2020

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Acquia Inc. at:

Christine Alpers
General Counsel
Acquia Inc.
Boston, MA
53 State Street, 10th Floor
Boston, Massachusetts 02109

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Acquia Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Acquia Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission